FAQs

Advanced Menu Builder

Can I edit my own menu?

Yes you can! Your menu can be edited any time via the Menu Builder in the YQme Control Panel. More about YQme’s advanced Menu Builder

Receiving Orders

Can I integrate it with my POS system?

YQme currently integrates with ViviPOS. Contact us and let us know what POS system you’re using and we’ll see what we can do!

Secure Payment Options

How do YQme customers pay?

There are 3 options available for taking payments from customers:

  • Cash – the customer will pay you directly upon collection of their order.
  • Credit Card – the customer will pay using their credit card at checkout. You will not need to collect any payments when the customer collects their order.
  • YQme Prepaid Account – the customer will draw down from their prepaid YQme credit.

Do I need Merchant Facilities from my bank to use YQme?

Not at all. YQme has it’s own merchant facilities so all of that is taken care of for you.

Can a customer pay in cash when they pickup their order?

Yes. If cash payments are enabled for your shop, the customer is able to pay in store.

General

I have paper loyalty cards. Can I convert them to online?

Yes! The approach will depend on the process you’re currently using so talk to us about how we can help you make the transition.

Getting Started

What do I need to get started?

Getting started with YQme is easy. Simply head on over to our Signup page, fill in your details and we’ll contact you for a chat. You’ll need to provide your contact information, logo and menu and we’ll get you up and running in no time.

Do I need Merchant Facilities from my bank to use YQme?

Not at all. YQme has it’s own merchant facilities so all of that is taken care of for you.

Can I integrate it with my POS system?

YQme currently integrates with ViviPOS. Contact us and let us know what POS system you’re using and we’ll see what we can do!

How It Works

I don’t have internet. Can I still use YQme?

You sure can! The YQme Printer runs via its own inbuilt 3G. No internet connection necessary!

Integration

I just had a website built. Can I integrate YQme into my new site?

Yes! YQme’s Website Integration Toolkit allows you to quickly and easily integrate your YQme menu into your website. Contact us to find out more.

Can I integrate it with my POS system?

YQme currently integrates with ViviPOS. Contact us and let us know what POS system you’re using and we’ll see what we can do!

Pricing

Can I disable any of the payment methods?

Yes, you can ask us to disable cash payments for you. Credit card and YQme account payment options cannot be disabled.

Ready to get started? Need more information? Get in touch!